The evolution of breakfast service.

Coccolazione is the digital platform designed to transform hotel breakfast from a moment of waste into a tailor-made experience. We help hoteliers say goodbye to excessive buffets, optimising production and pampering guests with a conscious, quality choice.

The traditional buffet is one of the biggest sources of food waste in the hospitality sector (often over 30%). In addition to the environmental impact, it involves high raw material and management costs. With Coccolazione, you offer an "à la minute" or pre-ordered breakfast, guaranteeing absolute freshness, reducing waste and ensuring genuine respect for food.

Any business in the hospitality sector that offers breakfast: hotels, B&Bs, bars, guesthouses, apartments. Fill in the form to request a Demo. You can test it free for 14 days and then choose the plan that best suits your needs.

Before we can authorise you, we need to verify the real details of your business. We ask you to start by filling in the contact form on this page.

The guest accesses via a simple QR Code (without downloading any app). They can view the menu, learn about the origin of the ingredients and compose their ideal breakfast, specifying their preferred time.

Certainly — you can choose to add this option and simply set the selling price in the appropriate field.

The system generates a real-time dashboard for the kitchen and dining room. You will know exactly how many croissants to bake, how much fruit to cut and how many eggs to prepare. Less chaos in the dining room, more precision in the back office.

Absolutely yes. Coccolazione allows dietary preferences, allergies or specific dietary requirements (vegan, gluten-free) to be flagged at the time of ordering, eliminating the risk of cross-contamination typical of buffets.

This is a choice that depends on your property's strategy — you decide entirely on your own terms. With Coccolazione, this service can concretely become a profit centre, unlike what typically happens with a buffet. Food cost statistics will help you fine-tune your approach over time, as you gain a clear understanding of the actual cost linked to your guests.

The kitchen team plays a fundamental role in selecting the culinary proposals and creating the daily menus. Each item is loaded onto the platform and allows every property to build daily proposals based on seasonality, occupancy and current rates — suggesting the best combinations of local ingredients and traditional recipes, complete with photos and allergen information. Space optimisation? Always prioritise quality over quantity. This way you will eliminate reliance on large-scale distribution and resolve expiry problems in your pantry. The platform generates a detailed per-room summary for kitchen and front-of-house staff. By organising orders by product, it simplifies kitchen operations and provides a clear overview of ingredients required. Automatic time-slot closure is pre-set based on dining room capacity. The role of waiting staff becomes more participatory and inclusive in service and dish presentation.

On average, the switch from an open buffet to managed ordering through Coccolazione reduces Food Cost by 20–25%. Dining room staff time is also optimised — they can focus on attentive service instead of constantly refilling trays.

On the contrary. Data shows that guests prefer quality over quantity. Receiving a freshly prepared dish, presented with care and without having to queue, increases Customer Satisfaction scores on portals such as Booking.com and TripAdvisor.

Yes, our platform is designed to connect with the main hotel management systems to automatically synchronise guest lists and room numbers.

None in particular. Coccolazione is a web app accessible from any tablet, smartphone or PC already present in your property.